Subject: Re: LSM Joining Case Test - Jeet Singh Bhardwaj
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 3 May 2018 10:08:00 +0000

Will interview in 5 minutes

Sent from my iPhone

On 3 May 2018, at 15:26, Jeet Singh Bhardwaj <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Jeet Singh Bhardwaj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8860377619
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected blurb 4 because in this everything information has been asked from the customer for delivering of the ticket at hotel and also alternate option has been given to the customer (URL), however, we can also add some lines like, we understand how waiting is feel when you are super excited and can't wait longer, we are trying our best and ensure you that you will receive the tickets on time and you will have a great time at Lady Gaga!
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service is like we are helping the customer with the queries and getting the query solved.
Great Customer Service is in which we help the customer and also advice him regarding the services and also create a bond with them.

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