Subject: Re: LSM Joining Case Test - Geetika Ahuja
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 2 May 2018 09:24:39 +0000

Will interview

From: Geetika Ahuja <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 May 2018 at 2:52 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Geetika Ahuja

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Geetika Ahuja
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9582865670
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I chose this blurb because this blurb solves the issue of the customer at its maximum as according to the mail sent by the customer, he/she wants to his/her tickets to be delivered to her hotel. And moreover this blurb also provides with the complete information of how easily he/she can get her tickets delivered to her hotel by just completing some of the queries. So, this answers his/her questions completely.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   There is not much difference between good and great customer service. If you provide your customer a Good Customer Service, then you are mainly dealing with his/her queries and providing them with the best possible solution which they can opt for but if you are providing your customer with Great customer service, then you are dealing not only with their queries but along with the best possible solution, you are also providing them with the other possible ways using which they can easily avoid the identical or the similar problem, if they face any in their near future.

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