Subject: Re: LSM Joining Case Test - Aditi Bhadoria
From: Aditi Bhadoria <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 1 May 2018 04:08:30 -0400

| | LSM Joining Case Test

Name | Aditi Bhadoria
E-mail | [email-masked]
Phone Number | (91) 8447212348
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In given scenario customer is going to travel for event in coming two days so may be he would not be able to collect ticket for the event on given address that's why we advised to download e-ticket and also informed that mostly ticket would be released within the same week of event that is going to be held. All suggestions are lined up to receive ticket on time so that customer would not face any issue.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service solve out all issues and queries of customer within given frame time. But great customer service includes answers to all queries or issues of customer and also a professional manner to interact with customer within quality parameters that will lasts good impression on customer.
As customer service is based on satisfaction of customer, a perfect pitch of voice and correct solution to issue makes great customer service.

| |

You can edit this submission and view all your submissions easily.