Subject: Re: LSM Joining Case Test - Dinkar Chauhan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 1 May 2018 07:54:31 +0000

Reject

From: Dinkar Chauhan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 1 May 2018 at 1:20 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Dinkar Chauhan

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Dinkar Chauhan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7906707673
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    This blurb is making more complacent to the customer by giving them the appropriate assistance. And they have acknowledged about the new place where the customer will be travelling.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good service when the customer is fine with service but the great service when the customer is fully satisfied with the service and the customer show a great loyalty towards the brand. Providing great service is the only way to make your brand differentiate from the others. Perceptibly thinking in the terms of the customer is the sign of a great service.So if you are giving good service, there is a chance of losing customer but if your service is great then the customer will be retain and stick to the same brand.These are the fundamental difference between the good service and the great service.

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