Subject: Re: LSM Joining Case Test - shashank vyas
From: shashank vyas <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 1 May 2018 03:16:16 -0400

| | LSM Joining Case Test

Name | shashank  vyas
E-mail | [email-masked]
Phone Number | (201301) 9013610620
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 4 will be the best possible reply to the costumer as all possible measure will be taken as soon as the ticket will arrive to us... and also he/she  has been provided with all information regarding tickets and possible measure that he can take so that ticket arrives to his place as early as possible.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | well in my opinion both are  way similar but incase of great customer service the caller and the customer both are happy with each other to great extent and the customer is satisfied with the service provided, on the other hand in good customer service the caller tries to set up the problem of the customer but he/she is unable to solve the problem completly and customer is not fully satisfied.

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