Subject: Re: LSM Joining Case Test - Rahul Adak
From: Rahul Adak <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 28 Apr 2018 07:14:11 -0400

| | LSM Joining Case Test

Name | Rahul Adak
E-mail | [email-masked]
Phone Number | (0120) 9999875425
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The Blurb 2 is the most appropriate solution to the customers dilemma regarding ensuring that her tickets are delivered to her as soon as possible to the hotel where he/she is staying as it has given the option for the customer to download e tickets but we a;so need to give assurance to the customer and also the good greeting and ending given in Blurb 1 is missing. So adding these Blurb 2 is the best as it gives the best customer oriented solution and helps the customer in the best way possible according to his situation.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is one in which we ensure timely delivery of services and products and give him/her the appropriate assurances regarding timely delivery of the product/services. A great customer service is one in which we delight the customer in providing the best possible customer service solution and take care of his speciasl needs/requests regarding the product. we ensure that not only the customer is delighted but also comes back to buy our services/products and is a lifetime customer of our services.

| |

You can edit this submission and view all your submissions easily.