Subject: French Language Test - anjali shokeen
From: anjali shokeen <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 27 Apr 2018 04:56:59 -0400

| | Foreign Language Screening Test

Name | anjali shokeen
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I'll try my best with the customer in that situation.I'll be very polite with him or her.
I promise them that they are not going to face such type of problems with our company.

For example-

goodmorningsir/mam I'm really sorry your order is delayed because of my mistake.By mistake I wrote incorrect address.I promise you to deliver your order as soon as possible.please calm sir/mam I promise you that you'll never face a problem like this from our company you are not going to face this type of problem from us.Enjoy your meal sir.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is anjali.I lives in dwarka.I had completed my 1 yr diploma in french language.I also done ms office course from bhartiya vidya bhawan.I completed my b1 level from alliance francaise de delhi and I'm pursing b2 level from there.I also given delf for level a1 and prepraing for level b1 delf.I'm a fresher.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | A mon avis un bon service ca va dire qui vous promis de faire beaucoup des choses mais pas coupable de faire ca en revanche un meilluire service ca va dire qui vous aussi promis et termier leur promis avec le service.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

je suis tres calm.
je suis tres passione par mon travail.
Mon education m'aide en beacoup de domain.
je sais comment parle avec les customer.
je pense que quand je commencera travailler ils sont attire par mon travail.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

L'anne dernier j'ai visite rishikesh avec mes parents.c'etait une journe incroyable pour moi.c'est une ville magnifique.La bas nous avons faisons beacoup des nouvelle choses par exemple j'ai fait du rafting avec tout ma famille.Premierment j'ai ete beacoup de peur parce que c'est premier fois j'ai fait ca.mais quand j'ai commence de faire ca  je n'ai ete pas de peur apres ca.Nous nous s'ammusons beacoup la ba.nous avons aussi fait la meditation.c'eait une ville tres calm pour ces type des choses.Il avait beacoup de choses de faire mais nous n'avons pas de temps de faire tout ca car nous n'avons pas plus des vacannes donc nous faisons les choses qui sont plus important.Nous ferons les autres choses quand nous irons autre fois.

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