Subject: Re: LSM Joining Case Test - Shalini Tiwari
From: Shalini Tiwari <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 26 Apr 2018 05:17:08 -0400

| | LSM Joining Case Test

Name | Shalini Tiwari
E-mail | [email-masked]
Phone Number | (91) 8826009631
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As customer wants tickets on priority basis as he will be travelling within 2 weeks so will ensure that he will recieve the tickets and also educate him the other best possible solutions.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Great customer service comprise of providing right solutions at right time along with
if required go out of way to assist the customer inorder to fulfill his / her need and . At the end of the day customer is our business so he or she should be treated and handled well to reach to customer satisfaction.

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