Subject: Re: LSM Joining Case Test - sangita kumari
From: sangita kumari <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 26 Apr 2018 04:51:58 -0400

| | LSM Joining Case Test

Name | sangita kumari
E-mail | [email-masked]
Phone Number | (91) 9958829637
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In the first blurb, they understand the concern of customer very well, then acknowledge it. They conform the addresh where order is going to be shipped, and meanwhile informed about the email of tracking id and ensure the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service like we are providing proper information to the customer in a right manner.
Great customer service we are not only providing the information in wright manner but asking for further assistance and give customer a delightful experience.

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