Subject: Re: LSM Joining Case Test - Ankita Negi
From: Ankita Negi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 26 Apr 2018 03:25:03 -0400

| | LSM Joining Case Test

Name | Ankita Negi
E-mail | [email-masked]
Phone Number | (91) 9711021753
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I choose the Blurb 2 because it answers both the queries of the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference beween the good and great customer service is the attitude of the Customer Service Representative. When we think of the good customer services it is answering the customer's query to his/her satisfaction and great customer services is putting up a smile in customer's face. The customer should feel delighted.

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