Subject: Re: LSM Joining Case Test - Jatin Prasad
From: Jatin Prasad <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 24 Apr 2018 03:55:13 -0400

| | LSM Joining Case Test

Name | Jatin Prasad
E-mail | [email-masked]
Phone Number | (+91) 7503575858
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because customer was anxious about his tickets so we are helping him explaining that "definitely it will take time to tickets processing"

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Firstly we should be polite and learn what customer is saying.
Definitely customer is the king. We definitely should remember that.
Put ourself to the customer shoes.
Try to praphrase to the customers querry.

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