Subject: Re: LSM Joining Case Test - INDER KUMAR BAIRWA
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, "Meenakshi Pandita (HR-LSM)" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 24 Apr 2018 07:07:47 +0000

Reject

From: INDER KUMAR BAIRWA <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 April 2018 at 11:44 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - INDER KUMAR BAIRWA

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    INDER KUMAR BAIRWA
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7703980272
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    the reason of selectiopn blurb 2 is that if the customer is   in this type of situation he can add travel adddress and depture date so that his ticket can ship to the right place.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   1. In good customer service cus. get those things that we promise to him but in great cus. service he will get those all things that he required, if we are able to provide those things.

2. In good cus service cus. will get only setisfection but if we provide great cus. service we have a chance to get that cust. again for our service.

3. If we provide good cus. service he searches for better but we provide great cus. service next time he will prefer us.

4. If we provide only good cus. service the cus. will get self setisfection but we provide great cut. service he will promote us in his family and socity.

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