Subject: Re: LSM Joining Case Test - equra akhtar
From: equra akhtar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 20 Apr 2018 06:04:21 -0400

| | LSM Joining Case Test

Name | equra akhtar
E-mail | [email-masked]
Phone Number | (91) 9576341014
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I think this is the appropriate way how to talk with customer.I think confirming their address is not necessary because we have already confirmed it at the time of booking.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | professionaly intracting with the customer is a key skill of good customer service but friendly in a polite and professional way is the skill of great customer service.To provide great customer service one can have to first listen customers need and then take an appropriate action according to their requirementand give full satisfaction to their customer.

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