Subject: Re: LSM Joining Case Test - sunil Singh
From: sunil Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 18 Apr 2018 04:46:33 -0400

| | LSM Joining Case Test

Name | sunil Singh
E-mail | [email-masked]
Phone Number | (201301) 8810680167
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 1 would be the right answer...as per customer query he is looking forward for order query which he has placed...as a customer care associate we have provided assistance regarding order which he has placed when it is to be delivered ...even we have also given empathy do not worry sir be assuerd for that your order would be delivered on time and rest we would be communicating regarding status of your order..we kept in touch with you either e-mail or through call we will updating you because customer satisfaction our prior motto..even though we also cross check order delievering placed where order needs to be delivered.....thats why blurb 1 according me best solution...
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The differnce between good and great customer service means good customer service stands in the former you are probably only barely satisfying your customer but great customer service stands for not only satisfying customer but also keeping them loyal too.....

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