Subject: Re: LSM Joining Case Test - shubhankar Dhama
From: shubhankar Dhama <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 17 Apr 2018 06:29:10 -0400

| | LSM Joining Case Test

Name | shubhankar Dhama
E-mail | [email-masked]
Phone Number | (91) 9555903780
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | because in blurb 4 executive have provided a path to change the address and also informed abt all the details
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me in good customer service executive solve or help in every problem of customer and in great customer service executive don't just solve the problem but also shows many great qualities while interacting with cst like ampathy and also calm cst even when he is furious or irrated , he or she handles the situation beautifully.

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