Subject: Re: LSM Joining Case Test - Waseem Fayaz
From: Waseem Fayaz <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 17 Apr 2018 04:51:19 -0400

| | LSM Joining Case Test

Name | Waseem  Fayaz
E-mail | [email-masked]
Phone Number | (91) 9906682562
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected thev blurb 2 because the customer wants the ticket in delivery address but the customer not be in hotel to collect the ticket thats why i told the customer download e-ticket because the customer wants the rtikcet immediately

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer:Good customer means they talk be like  a customer and the customer be honourable and good talk to the customer service

Bad customer:Bad customer means if any other fault of customer end but the customer told any othe customer executive no its your fault and the dont talk politely on that time

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