Subject: End of Day Report - Team India - 15/4/2018
From: Jelena Kalcuka <[email-masked]>
To: Maiwenn Gouthe <[email-masked]>, Robert Cosgrove <[email-masked]>, Brian Sexton <[email-masked]>, Manuela Suhner <[email-masked]>, Viraat Joshi <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>
Date: Sun, 15 Apr 2018 18:02:35 +0000

Hi all,

Please see attached the end of day report for today.

20 agents on emails. 1 agents on High Risk. 1 Floor Support. 1 Trainer.

Service level 91%              Emails sent 977            Wrap ups 673

Kind regards

Jelena