Subject: Re: LSM Joining Case Test - Rinku Sharma
From: Rinku Sharma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 12 Apr 2018 04:59:24 -0400

| | LSM Joining Case Test

Name | Rinku Sharma
E-mail | [email-masked]
Phone Number | (91) 8447478769
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I believe 4th one is the right solutions but the customer services representative should more emphasize & polite while giving assurance that the ticket will be deliver on time. Like,
Hi John,

We are happy to help you but the event organiser typically issue tickets very close to the event date, but I will keep an eye on it to make sure that you will receive the tickets on your's desire address and within the time. Please be assured and you can also track the same with the help of out website.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service is like when you service some with accurate,efficient,timely manner. Customer should be satisfied wth the provided information so that he/she will be ready to recommend the service to someone else. And if they do this, then this should be consider as a great services. So It is mandatory to deliver good and great customer services because if not, then you will lose the customer's faith as well as the business.

| |

You can edit this submission and view all your submissions easily.