Subject: Re: LSM Joining Case Test - Manu Tyagi
From: Manu Tyagi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 12 Apr 2018 03:28:25 -0400

| | LSM Joining Case Test

Name | Manu Tyagi
E-mail | [email-masked]
Phone Number | (91) 9871341280
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will select this blurb to assure the customer that he is going to get his ticket soon.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service can be to provide a temporary solution to a problem but great customer service is to ensure that he will not face the same problem again in future.A great customer service is basically when you help the customer beyond the point.It includes taking the followups.

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