Subject: French Language Test - Arigue Omar
From: Arigue Omar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 11 Apr 2018 07:06:50 -0400

Foreign Language
Screening Test

Name

Arigue Omar

Whats your first language

French

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

Hello Sir, We're apologizing for the delay. the food will be
deleivered wihin the next 15 mins. and out of appreciaition and care, you wll
recieve 30% off of the next order and free drink.

Kindly you accept our apology. Have a great day sir.

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

I got graduated from the Faculty of French law ( Jean-Moulin
3) in Egypt

then I did second major of business management and marketing.

I've total experience of 7 years in marketing, sales and business
development.

I've worked with IBM as senior technical support in fench. Then Dare n' Deal E
commerce website, as social media specialist and business development.

Then Bupa for international Medical insurance as sales consultant.

I was lucky enough to come to India to start a new chapter and explore India,

I was working with Phronesis Partners for market reaserch and business
inelligence ( in French/Arabic)

And then I started to work with the heart care foundation of india. as PR and
marketing specialist.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

etre bien,
c'est de faire ce qu'on doit faire exactement come agent, rien de plus pour etre
special avec les clients. Mais pour etre excellent, il faut qu'on prend le
travail au 2eme etage, come avoir un rapport avec les clients. etre sur que tous
clients sont saticfaits, heureux et ils reviendrent parce qu'ils sont loyal pour
nore service et ils aiment le service, et surtout la facon qu'ils sont speciaux
avec la companie.

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

Premierment, la companie ici, toujour en
besoin des langues.

Je parle le Francais et ma langue maternelle est l'arabe.

J'ai travaille avec des entrprises internationaux.

J'ai travaille pour 7 ans avec beaucup des clients et entreprises des tous le
monde, ce que m'a aide d'etre flexible avec les langues et nationalites
differents

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

je suis en Inde pour 1 ans. j'ai voyage a Himachel Pradesh,

c'estait comme paradis de voir la neige pour la premiere fois, et l'hymalia just
devant de moi.

j'ai becoup aime l'air, la nature, et comment les personnes qui vvent la bas
sont calme, et jolies, ils sourient tous le temps et pret de t'aider avec
n'importe que tu veux.