Subject: Re: LSM Joining Case Test - Farooq Ali Ansari
From: Farooq Ali Ansari <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 11 Apr 2018 03:34:27 -0400

| | LSM Joining Case Test

Name | Farooq Ali Ansari
E-mail | [email-masked]
Phone Number | (91) 9650032847
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will select Blurb 4 as the customer wants the tickets to be delivered at the hotel and in blurb 4 link is provided to the customer to update the address hence customer can provide the hotel address and can also authorize someone to collect the delivery on his behalf
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | With good custmer service we can resolve the customer's issue  and make him happy however with great customer service we resolve the customer's issue amd can make a customer happy and delighted so that the customer can refer the company to his or her friends, collegues and relatives

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