Subject: End of Day Report - Team India - 10/4/2018
From: Jelena Kalcuka <[email-masked]>
To: Maiwenn Gouthe <[email-masked]>, Brian Sexton <[email-masked]>, Robert Cosgrove <[email-masked]>, Manuela Suhner <[email-masked]>, Viraat Joshi <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>
Date: Tue, 10 Apr 2018 15:55:10 +0000

Hi all,

Please see attached the end of day report for today.

42 agents on emails. 1 agents on High Risk. 4 Floor Support. 1 Trainer. 1 Account Manager.

Service level 97%              Emails sent 2,296             Wrap ups 1,711

Kind regards

Jelena