Subject: Re: LSM Joining Case Test - Amit KUMAR
From: Amit KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 10 Apr 2018 02:25:00 -0400

| | LSM Joining Case Test

Name | Amit KUMAR
E-mail | [email-masked]
Phone Number | (91) 9958632949
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i have choosen Blurb 3 because the ticket was done for event date but if a person wants to go earlier, he need to contact customer service of seller to confirm that slot is available or not for the earlier traveling date. seller customer service can take a request regarding the same and will try to solve  the problem on high priority basis.
he can commit the time period to the customer if there is any TAT available. And it would be done because seller customer service person need to satisfy the customer with his services.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me.
Good customer : Customer service representative solve their problem, customer become happy. that's enough for him.

Great Customer : he praise for your work, you efficiency  and give a best feedback regarding your job.

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