Subject: Spanish Language Test - PAWAN KUMAR
From: PAWAN KUMAR <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 9 Apr 2018 05:36:56 -0400

| | Foreign Language Screening Test

Name | PAWAN KUMAR
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sir, I am extremely sorry because your Pizza not reached on time. So don't worry finally  we desided that we will give you pizza free of cost, that mean you don't have to pay anything. And this pizza we will delivered with in 30 minutes, beacuse i dont want to lose my customer. Hae a good day!

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Pawan Kumar, I am from Bihar but now a days I am  living in New Delhi with my friend. i am 29 years olds,
Regarding my qualifucation: I have done MA in English from LNMU then I have done deploma in Spanish from BVB, as well as i have done B1.1 from Instito cervates. Now I am looking for a good job.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | la companias que generalmente son reconcidas como provedoras de srvicios excelentes en lugar de simplemente buenas son aquellas que lo general. hacen un esfuenzo adicional en la forma en que tratan a sus clientes.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Buen servicio del Cliente y tambien bien idioma de comunicacion. Mo te des por venciodo en la tarea.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Mi destino fevorito es Haridwar, Por que es muy hermosa y tambien. la gente de persona muy amable y hay muchos tiemplo y tambien arboles. la cultura de haridwar es muy rico y viejo. hay muy famoso tiemplo se llama Chandi Devi and Mansa Devi. Hay muchos personas quieren vivir .Siempre que oy libre me gustaria ir Haridwar. Yo he visitado michas veses.

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