Subject: Re: LSM Joining Case Test - Ashish Saxena
From: Ashish Saxena <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 9 Apr 2018 05:13:15 -0400

| | LSM Joining Case Test

Name | Ashish Saxena
E-mail | [email-masked]
Phone Number | (201310) 9717334451
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Event organiser are ready to release tickets after that its our duty to proceed it as soon as possible at customer place that it should be deliver soon . for that we must have focus on operations activity . i chose 1 blurb bcoz customer is outsider and and he booked the hotel so in this case we have to confirm the address as well . so that we can give perfect customer services

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good cusrtomer service means you are delivering your product and policy with proper along with standard and policy accoirding to your company .

Great customer service means you are delivering product or policy with customer satisfaction . sometimes Customer is happy with your policy and product . but sometimes he or she is satisfied with your product and policy . So there is difference between happiness and satisfaction .

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