Subject: Re: [Slack] Notifications from the other workspace for April 6th, 2018 at 7:41 PM
From: Pritish Nandi <[email-masked]>
To: [email-masked]
Cc: Deeksha Dadu <[email-masked]>
Date: Sat, 7 Apr 2018 05:54:28 +0530 (IST)

Hi Team, 

We would never ever say that " Nobody complaint about it or we never faced such issues " as this is clearly a false statement. Also we would not say that we have not received any complaints for the leggings which could be false as well. Instead Chris suggested that we should say - 

“we rarely get these complaints”. 

Please use your own judgement after checking the order details and if they are pushy then please offer an exchange or replacement according to the situation. For new agents if you are not sure and do not have support available you can ask for some time to check and discuss this with the relevant team and get back to them via email. Do take there contact details and check with support/supervisor as soon as they are in the shift. We would then depending on the situation handle the ticket. If it is a chat please create a ticket and let us know. 

We should not be receiving any other complaint from the client on this. 

Thank you. 

Regards, 
Pritish 

From: "Deeksha Dadu" <[email-masked]> 
To: [email-masked] 
Sent: Friday, 6 April, 2018 19:57:55 
Subject: Fwd: [Slack] Notifications from the other workspace for April 6th, 2018 at 7:41 PM 

Hi Guys, 

Who is using such umbrella terms? You can’t make such blanket statements. Don’t ever say things like nobody faced problem or blah has never happened! Please take care of this. 

Regards, 
Deeksha 

Sent from my iPhone 

Begin forwarded message: 

From: "Slack" < [ mailto:[email-masked] | [email-masked] ] > 
Date: 6 April 2018 at 19:41:40 GMT+5:30 
To: [ mailto:[email-masked] | [email-masked] ] 
Subject: [Slack] Notifications from the other workspace for April 6th, 2018 at 7:41 PM 
Reply-To: [ mailto:[email-masked] | [email-masked] ] 

BQ_BEGIN

[Slack] Notifications from the other workspace for April 6th, 2018 at 7:41 PM 

[ https://www.slack.com/ ] 

	
Hi dee, 

You have a new mention from the other workspace ( [ https://bombshell-team.slack.com/x-151744980416-342269963764/ | bombshell-team.slack.com ] ). 
[ https://bombshell-team.slack.com/x-151744980416-342269963764/archives/G944P63C6/p1522858608000078 | mpdm-danielle--dee--chris--pritish-1 ] [ https://bombshell-team.slack.com/x-151744980416-342269963764/archives/G944P63C6/p1522858608000078 | 
View in the archives ] 
[ https://bombshell-team.slack.com/x-151744980416-342269963764/team/U8QHEGX8D ] 
[ https://bombshell-team.slack.com/x-151744980416-342269963764/team/U8QHEGX8D | Paul ] [ https://bombshell-team.slack.com/x-151744980416-342269963764/archives/G944P63C6/p1522858608000078 | 
9:46 PM, April 4th  ] 
Hi [ https://bombshell-team.slack.com/team/U4G5SHEDT | 
@chris ] - checking these tickets right now. I would speak to them as soon as they come in shift. 
[ https://bombshell-team.slack.com/x-151744980416-342269963764/team/U4G5SHEDT ] 
[ https://bombshell-team.slack.com/x-151744980416-342269963764/team/U4G5SHEDT | chris ] [ https://bombshell-team.slack.com/x-151744980416-342269963764/archives/G944P63C6/p1523023363000059 | 
7:32 PM, April 6th  ] 
[ https://bombshell-team.slack.com/team/U4G5SHEDT | @chris ] uploaded a file: [ https://bombshell-team.slack.com/files/U4G5SHEDT/FA3B78CAJ/image_uploaded_from_ios.png | 
Slack for iOS Upload.jpg ] 
This is why we don’t say “nobody”. Please remind the team to never say “never” or “nobody” otherwise we appear like liars. 

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