Subject: Re: LSM Joining Case Test - Shabana Ali
From: Shabana Ali <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 5 Apr 2018 05:29:55 -0400

| | LSM Joining Case Test

Name | Shabana Ali
E-mail | [email-masked]
Phone Number | (64) 9210529642
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because we cannot give any assurance to the customer directly for his/her product  without proper information.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that where you give knowledge of our product correctly to the customer without much effort whereas great customer service is opening a call very politely with greeting and following every step with warmness and making the customer happy at the end of the call.

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