Subject: End of Day Report - Team India - 4/4/2018
From: Brian Sexton <[email-masked]>
To: Maiwenn Gouthe <[email-masked]>, Robert Cosgrove <[email-masked]>, Manuela Suhner <[email-masked]>
Cc: Jelena Kalcuka <[email-masked]>, 'Viraat Joshi' <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>
Date: Wed, 4 Apr 2018 15:51:43 +0000

Hi all,

Please see attached the end of day report for today.

48 agents on emails. 2 agents on High Risk. 4 Floor Support. 1 Trainer. 1 Account Manager.

Service level 97%              Emails sent 2,534              Wrap ups 1,978

Kind regards,

Brian Sexton
Senior Agent
[http://www-bgr-com.vimg.net/wp-content/uploads/2010/06/skype-logo1.png]  [email-masked]
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