Subject: Fwd: German Language Test - Bhupesh sharma
From: Ashish Dabral <[email-masked]>
To: Neerja Singh <[email-masked]>
Date: Wed, 21 Mar 2018 15:32:09 +0530 (IST)

Regards, 
Ashish Dabral 

From: "Bhupesh sharma" <[email-masked]> 
To: "saurabh" <[email-masked]>, "vaishali" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, March 21, 2018 1:55:01 PM 
Subject: German Language Test - Bhupesh sharma 

		Foreign Language Screening Test 	Name 	Bhupesh sharma 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I tell him that sir dont't worry . I apolozize for this mistake .its our fault, we have handel so many customer at a particular point of time .this error occurs 1% out of hundred . please sir it's a request you to please send me your address last time and your order will delivered before time . and you have to pay half price of the pizza . 
its a service only for you .Enjoy your meal. thank you sir again for your positive nature. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Bhupesh kumar sharma and I have completed my 12th from lord mahavira school Noida . I have also completed my B1 certificate in german language from MAX MULLER BHAVAN NEW DELHI . 
I live in noida sector-2 in police fire station. we have two brothers and one sister . my father is S.I (sub-inspector ) in UP police. My mother is housewife .My Hobbies are singing a song ,and to make world tour . I will go to germany because i want work in germany. I am very sensitive person. and i am looking for a job before my further studies. i will take admisison next year in AMITY UNVERSITY NOIDA because i want be graduate in German Language . 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	the good service only fulfill customer need. but great service refers that you have fulfill customer need with efficiency and samartness , as per customer demand . 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Man muss punktlich sein. 
Man liebt ihr job . 
Er hat gut kentinsse auf ihr job. 
Man muss ihre Kollegin helfen. 
Man muss ihre chef Bestellen folgen. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Ich habe in urlaub mein dorf in aligarh besuchen . Das war sehr gut erfahrung .ich bin mit meiner Famalie gegangen. Dort haben wir zu viele spass gemacht.ich habe ein fahradtour mit meinem Bruder gemacht.In Dorf leben mein Gross Vater oder meine Gross Mutter und mein Cousin .Mein Cousin hat biology von AMU sutdiert .mein Gross Vater hat auch in polizei. In dorf gibt es viele sehenwurdigkeiten. In der nacht haben wir ein kurz party gemacht .und In meinem dorf sind die Leute sehr nett. manchmal gehen wir in neben dorf. wir haben in dorf mindesten zwei oder drei tag geblieben. Aber in dorf,es ist richtig dass in dorf wetter immer sher nett ist. als ich kind war ich bin in dorf von 1 bis 5 klasse gelernt. es war sehr gut erfahrung. Jetz bin ich in mein Hause . und ich denke ,ich muss in sommer ferein wider nach dorf gehen. Gestern hat mein cousin angerufen und sagt dass du schnell kommen bist. ich warte fur dein. Entschuldigung ,ein dinge vergesse ich dass in meinem dorf neue strasse bauen hat. das ist sehr gut Nachricht fur uns . wann wird die stasse gabautet,haben wir mit unserem Auto gefahren. das ist alles .vielen dank fur ihre aufmersamkeit. 
DANKE.,