Subject: Fwd: German Language Test - intekhab anis khan
From: Ashish Dabral <[email-masked]>
To: Neerja Singh <[email-masked]>
Date: Mon, 5 Mar 2018 17:17:43 +0530 (IST)

Regards, 
Ashish Dabral 

From: "intekhab anis khan" <[email-masked]> 
To: "saurabh" <[email-masked]>, "vaishali" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Monday, March 5, 2018 5:09:47 PM 
Subject: German Language Test - intekhab anis khan 

		Foreign Language Screening Test 	Name 	intekhab anis khan 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	i will first apologize for my mistake and then ask him to wait for another 30 minutes and will offer another extra pizza free of cost. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I have done my schooling from kendriya vidyalaya and graduation in political science honours from calcutta university,kolkata.I have worked in in BPO genpact for three years as process associate after that I have done foreign language course in German Language. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	ein gute kundendiest soll kunden orintiert sein. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	I bin kontaktfreudig.Ich bin geduldig.I kann gut zuhoren.Ich bin froehlich.ich habe eine laute stimme.ich spreche kurz und klar. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	ich war einmal in deutschland, goettingen fuer einen monat ins jahr 2014.goettingen ist eine kleine stadt in die mitte von deutschland.sie ist eine saubre stadt.ich war da im winter und die strasse war voll weiss von schnee.