Subject: Re: Email confirmation for agents leaving the company
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Subir Chakma <[email-masked]>, "[email-masked]" <[email-masked]>, Neerja Singh <[email-masked]>
Cc: manager <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 16 Feb 2018 11:01:21 +0000

Same should also be sent to Ashish, Pradeep Tripathi and Pritish.

If the agents are VGG agents - then that should also be sent to Viraat.

There is no exception. Within 24 hours of sending such an email it is now your responsibility to also verify with all parties to make sure all such credentials have been disabled.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Deeksha Dadu
Sent: 16 February 2018 16:29:18
To: Subir Chakma; [email-masked]; Neerja Singh
Cc: manager; [email-masked]
Subject: Re: Email confirmation for agents leaving the company

Neerja/Vaishali,

You must send an email to Subir and Pritish on the same day when an agent stops working with us. Same goes when an agent joins in. Please acknowledge.

From: Subir Chakma <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 14 February 2018 at 9:02 PM
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Neerja Singh <[email-masked]<mailto:[email-masked]>>
Cc: manager <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Email confirmation for agents leaving the company

Dear Vaishali/Neerja,

It has been noticed that after an agent is long gone, their logins remain Active as there is no proper communication as who is leaving the company. This is a serious security issue as Slack and other sites can be easily accessed from outside and misused.

We must have a procedure in place to inform concern manager to disable the agent logins once they leave including ids created by Ashish/Pradeep. Its difficult for me to keep track of all outgoing agents as some of them work in different accounts.

As of today, I found 5 active accounts on Freshdesk that give access to online KBs of our accounts.

Best.

[1483019303077_PastedImage]
Subir Chakma
Operations
www.livesalesman.com<http://www.livesalesman.com>

[1483019439607_PastedImage]
Skype: subirlsm
Phone: +91 120 4332621<tel:%2B91%20120%204332621>

Mobile: +91 9716481117

Email: [email-masked]<mailto:[email-masked]>