Subject: Re: Snap abandoned chats
From: "Aqib Raza (LSM)" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Kaushal Singh <[email-masked]>, Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>, deepakchauhan <[email-masked]>, [email-masked], Tarun Raj Singh <[email-masked]>, Direndra <[email-masked]>, Harsh Srivastava <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 28 Dec 2017 07:21:05 +0530 (IST)

Hi 

4 chats missed in the morning was of the same customer and it never reflected on my screen , i escalated the issue to Ashish frequently 

From: "Deeksha Dadu" <[email-masked]> 
To: "Kaushal Singh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "deepakchauhan" <[email-masked]>, [email-masked], "Tarun Raj Singh" <[email-masked]>, "aqibraza" <[email-masked]>, "Direndra" <[email-masked]>, "Harsh Srivastava" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Wednesday, December 27, 2017 11:50:09 PM 
Subject: Re: Snap abandoned chats 

What you see in the chat software is hong king time zone. Ashish makes the report according to that. 

Sent from my iPhone 

On 27 Dec 2017, at 18:02, Kaushal Singh < [email-masked] > wrote: 

Hi Ashish, 

Thanks for sending the report on daily basis. 

The screenshot below was captured at 10.30pm on 10/27/2017 and it only shows 3 chats missed in the period of 24 hours. Please double check the data from your end as 10 chats were not missed: 

<undefined> 

-- 
Thanks and Regards, 
Kaushal Singh 
Team Leader - LiveSalesman 

From: "Ashish Dabral" < [email-masked] > 
To: "Kaushal Singh" < [email-masked] >, "Pritish Nandi" < [email-masked] >, "deepakchauhan" < [email-masked] >, [email-masked] , "Tarun Raj Singh" < [email-masked] >, "Aqib Raza" < [email-masked] >, "Direndra" < [email-masked] >, "Harsh Srivastava" < [email-masked] > 
Cc: "Deeksha Dadu" < [email-masked] >, "Saurabh Dadu" < [email-masked] > 
Sent: Wednesday, December 27, 2017 7:25:40 PM 
Subject: Snap abandoned chats 

Hi All, 

Please see the below abandoned chats for 27th Dec. 

<undefined> 

<undefined> 

Regards, 
Ashish Dabral 

BQ_BEGIN

<211265.98> 

BQ_END

BQ_BEGIN

<undefined> 

BQ_END

-- 
Regards, 
Aqib Raza 
Lsm India