Subject: Re: Snap abandoned chats
From: Ashish Dabral <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 27 Dec 2017 20:11:03 +0530 (IST)

Hi Ma'am, 

PFB the updated report and I spoke with Aqib and Harsh they both are saying the issue with chat application they are not able to see the incoming chats sometime. And will speak with night shift today. Thanks 

Regards, 
Ashish Dabral 

From: "Deeksha Dadu" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, December 27, 2017 7:42:27 PM 
Subject: Re: Snap abandoned chats 

Please also include the total number of chats received also in each shift. Are you also talking to people in each shift to understand why these are getting missed? If not, please do so. Thanks 

Sent from my iPhone 

On 27 Dec 2017, at 14:56, Ashish Dabral < [email-masked] > wrote: 

Hi All, 

Please see the below abandoned chats for 27th Dec. 

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Regards, 
Ashish Dabral