Subject: Access required
From: Naveen Rawat <[email-masked]>
To: Pradeep Tripathi <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Subir Chakma <[email-masked]>, Rahul Kumar <[email-masked]>
Date: Tue, 28 Nov 2017 15:27:24 +0530 (IST)

Dear IT team, 

This is in regards to an ongoing issue with downloading attachments on our systems. We are unable to download PDF attachment links from Amazon and E-bay such as : 

https://s3.amazonaws.com/borderlinx-us-public/contact_us_form/1825A398-CEC4-11E7-A1D2-B3B364E31B31.pdf 

These attachments are used in majority of the cases on daily basis. 

Apart from this access to parcel snap link on CS is also disabled ever since the implementation of firewall. Screen shot is attached for your reference. 

Please address these issues as soon as possible and agents in Borderlinx team are allowed access to these links. 

Regards, 
Naveen