Subject: The final countdown
From: "Zendesk" <[email-masked]>
To: [email-masked]
Date: 16 Nov 2017 06:03:57 -0500

It’s our last newsletter of 2017 and we’re ending things strong with a huge milestone.                 

"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8703&elqTrackId=824fa0186ed844229424954c1ed93eaa&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                      ZENDESK NEWSLETTER 2017                                  

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What's new with Zendesk                                                       ""                 

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""                                                       Ten years in, and we're still focused on our goal to create simple, powerful support software built for agents first. In this webinar, we'll explain how we've streamlined your workflow, including better content development, easier voice support, and all the latest from Support, Talk, Guide, and Chat products.                                  

Register Now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14108&elqTrackId=384750839c964328aca1dfecd72c485a&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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Zendesk turns 10                         
Most 10 year olds are just figuring out how to do long division, or which Harry Potter character they like best. But for SaaS companies like us, turning 10 means we’ve become one of the industry elders. Check out some of the things we’ve learned since the old days.                                                                           

Teach me a lesson <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14107&elqTrackId=6976c9c7f36249ec9ccd72e80a92d361&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                                  

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Net not required                          

Learn how Zendesk Advocates use the Knowledge Capture app to add knowledge-centered services into their ticket workflow.                                                                           

Check it out <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14106&elqTrackId=99427238031e43268895477830816219&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                                  

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""                                                       Step up your game                                                   

Learn the three customer service metrics that will track what's working and improve customer interactions.                                                   

Read the guide <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14105&elqTrackId=9c2f4c5baf2a423fb175f42f07f8c284&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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Dear retailers, 'tis the season                                                   

With the holiday rush creeping up quickly, it's time to wrap up your support strategy.                                                   

Watch now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14104&elqTrackId=94f7d8559b4d465ebee78e61cc519367&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14103&elqTrackId=6ea086ce1edb40a897c39fac36fdfe46&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                  

This is how Evernote does self-service                                                   

A company that believes in writing everything down walks the walk for its own customers. Tune in to see how Evernote runs Guide to meet customer needs.                                                   

Watch now <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14103&elqTrackId=9fde35eedeb949119ca05865b7f7f955&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14102&elqTrackId=4e4ad4a4a849432588b779506d732eec&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                  

Get tips on how advocates use Chat                                                   

Get the inside scoop on how our global advocates use Chat to provide the best-in-class customer support.                                                   

Behind the scenes <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14102&elqTrackId=ae39a9e98c02436d93d8b4bb6fe7b496&emailAddress=ashish%40lsmindia.com&firstName=Ashish&lastName=Dabral&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14101&elqTrackId=b027d556080b4615b7b90706d78c7905&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                  

Mothers Get In On The Balancing Act                                                  

A story about parental leave and benefits from businesses such as Zendesk.                                                                           

Check Zendesk as a place to work <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14101&elqTrackId=1d9cf670e2574cf6a6d4796229752c65&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                                  

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Our learning curve                         
CEO Mikkel Svane speaks on the lessons learned over ten years of startup days and global company timezones.                                                                           

Watch here <http://app.hello.zendesk.com/e/er?s=2136619493&lid=14026&elqTrackId=f2a2e2a7b6894cff8815e2a599b2a84a&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                                                                  

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"Zendesk" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=8703&elqTrackId=d89c8ff936124ffcaec04fe6a582e4c0&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                 

"" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=9245&elqTrackId=1d9ee89533b74fba8d951d6a59e70f69&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11320&elqTrackId=a2c0a3134f454700bc9d93b6d54f144c&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11319&elqTrackId=a1dea2c2eb5342a0a1dec242af8f1932&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11318&elqTrackId=62e9caf0ac02478d95bcb9d25b26f477&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11317&elqTrackId=8f0e2e64315e4ed0946ce6ea238fd167&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11316&elqTrackId=7e4fc24263434d7ebc8aac695e607a4f&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                     "" <http://app.hello.zendesk.com/e/er?s=2136619493&lid=11315&elqTrackId=ba14ff0b55164b27b3c0cab65560aac5&elq=3b1997a90c074e8eb69c9fffc5f46357&elqaid=10674&elqat=1>                 

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