Subject: [CommPeak] Pending request: Call going disconnect
From: CommPeak <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Sat, 28 Oct 2017 12:08:34 +0000

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This is an email to remind you that your request (#46534) has been pending for 5 days and awaits your feedback.
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Carmela C, Oct 23, 11:15 UTC

Hello,

As per checking we did not observe fresh call attempts that lasts 20 mins.
We need sample dialed numbers to isolate the issue and best resolve it.
Thank you.

Sincerely,
CARMELA C.
NOC ENGINEER

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Ashish Dabral, Oct 23, 11:06 UTC

Hi Team,

The calls get disconnected on every numbers after 20 minutes.

Regards,
Ashish Dabral

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From: "CommPeak" <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Sent: Monday, October 23, 2017 4:17:41 PM
Subject: [CommPeak] Re: Call going disconnect

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Wil G, Oct 23, 10:47 UTC

Dear Partner,

Please provide us the dialed numbers that encountered the said issue.

Thanks

Sincerely,

Wil G
CommPeak

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Ashish Dabral, Oct 23, 10:42 UTC

Hi Team,

We are getting calls disconnect after 20 second from our both accounts, one is [email-masked] and the other one is [email-masked]. They are two separate accounts not related to one another.

Can you please assist?

Regards,
Ashish Dabral

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