Subject: [CommPeak] Re: Call going disconnect
From: "Carmela C (CommPeak)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 23 Oct 2017 11:15:31 +0000

##- Please type your reply above this line -##

Your request (#46534) has been updated. Reply to this email or click the link below:
http://support.commpeak.com/hc/requests/46534

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Carmela C, Oct 23, 11:15 UTC

Hello,

As per checking we did not observe fresh call attempts that lasts 20 mins.
We need sample dialed numbers to isolate the issue and best resolve it.
Thank you.

Sincerely,
CARMELA C.
NOC ENGINEER

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Ashish Dabral, Oct 23, 11:06 UTC

Hi Team,

The calls get disconnected on every numbers after 20 minutes.

Regards,
Ashish Dabral

-------------------------------
From: "CommPeak" <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Sent: Monday, October 23, 2017 4:17:41 PM
Subject: [CommPeak] Re: Call going disconnect

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Wil G, Oct 23, 10:47 UTC

Dear Partner,

Please provide us the dialed numbers that encountered the said issue.

Thanks

Sincerely,

Wil G
CommPeak

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Ashish Dabral, Oct 23, 10:42 UTC

Hi Team,

We are getting calls disconnect after 20 second from our both accounts, one is [email-masked] and the other one is [email-masked]. They are two separate accounts not related to one another.

Can you please assist?

Regards,
Ashish Dabral

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