Subject: Re: IBD Zendesk server error
From: "Pritish Nandi[LSM]" <[email-masked]>
To: Ramananda Rama <[email-masked]>, Ashish Dabral <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Sun, 15 Oct 2017 16:39:36 +0000

Thanks for updating Rama

Thanks & Regards,

Pritish Nandi

First Line Manager

Livesalesman

Mobile: +91 9711265886

Email: [email-masked]

________________________________
From: Ramananda Rama <[email-masked]>
Sent: Sunday, October 15, 2017 12:44:12 PM
To: Ashish Dabral
Cc: Deeksha Dadu; Pritish Nandi[LSM]
Subject: IBD Zendesk server error

Hello,

Each and every IBD agents had server issue with IBD zendesk. All other processes works fine.
Even after refreshing the page, we are unable to logged in. There were onging chats but weren't able to continue with the chat. See screenshot attached. This happened around 12:20pm (15th Oct). This lasted for about 20 mins

Regards,
Rama