Subject: Re: seller sabotage
From: Deeksha Dadu <[email-masked]>
To: Roomer <[email-masked]>
Date: Mon, 25 Sep 2017 15:11:55 +0000

And if the sabotage happens, and you see another sold booking for that seller, even if it is confirmed and all is ok, please call hotel again to cross check all is still fine. We had a case today wherein when we called again in one such confirmed booking for the seller to cross check and it turned out that it was cancelled as well. The transaction is 89357.

Regards.,
Deeksha

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Monday, 25 September 2017 8:31 pm
To: Roomer <[email-masked]<mailto:[email-masked]>>
Subject: Re: seller sabotage

Also, when a transaction comes, approved or declined, please make sure that you check the seller for connected users and see if they sabotages in any of the previous reservations they sold. It can mean a little bit of work but is required given the spike in seller sabotage cases.

Regards,
Deeksha

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Monday, 25 September 2017 8:09 pm
To: Roomer <[email-masked]<mailto:[email-masked]>>
Subject: seller sabotage

Hi all,

When a seller sabotages, why is it that we don’t blacklist the seller and hide all the other reservations posted by that seller? I see that seller sabotaged in 89043 but it was not blacklisted and sold another reservation in 89468 where he sabotaged again! Guys, this cannot happen again. You MUST blacklist the seller immediately and hide all the other reservations posted by him.

Regards,
Deeksha