Subject: revalidating reservations
From: Deeksha Dadu <[email-masked]>
To: Roomer <[email-masked]>
Date: Sat, 16 Sep 2017 10:57:45 +0000

Hi all,

We have a procedure of revalidating reservations when a transaction come, however, we are not always doing it thoroughly enough. I reiterate- we must check each and every thing in the reservation once again when we revalidate before proceeding with the name change – cancellation policy, prepayment, dates, hotel name, hotel address, room type, number of guests etc. This is to make sure that if the first agent made a mistake during reservation validation, it is caught before we confirm the booking to the buyer. Any lapses in this will not be accepted.

Regards,
Deeksha