Subject: Re: German Test - Divesh Kumar
From: Saurabh Dadu <[email-masked]>
To: Vaishali Sah <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 9 Sep 2017 07:27:00 +0000

Reject

Sent from my iPhone

On 09-Sep-2017, at 12:32 PM, Divesh Kumar <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         German - Non native speaker - Test for Customer Service

Name    Divesh Kumar
Email   [email-masked]<mailto:[email-masked]>
Phone Number    (110045) 7835882886
Please answer in grammatically correct English the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   first i will say sorry to customer and i will say him please wait & offered him-her discount. i will give order to my staff please prepare that order quickly. and give that customer discount vochers for next visit.
In English: What according to you is the difference between good and great customer service?    A good customer will and behave properly and great customer will listen us . he/she will understand our problem and trying to help us. in every situation he/she behaves properly.
Please answer this question in German: In 5 sentences please explain what makes you the right candidate for customer service job.       i habe gute kenntnisse zu kunden horen und ich kann ihnen zufriedenheit.
ich kann mit ihnen freundlich sein.
wenn sie  problem/schwerigkeit haben, hilfe ich ihnen gern.
ich spreche fleissig, dass hilft ihnen zu einfachily verstehen.
wenn sie sprechen sehr laut, trotzdem spreche ich mit ihnen nicht laut.
In German - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words      mein nachname ist divesh und main familiename ist kumar. jetzt bin ich zwanzig yahre alt. ich wohne in eine kleine wohnung mit meiner eltern. ich habe mein abitur in 2015 von rcsd gemacht und a habe auch b1 von mmb(lesen, schreiben,sprechen) gemacht. yetzt studierte ich im proflangs fur b2.1. jetzt bin ich freseur und suche ich eine gute stelle, wo kann ich gut verdienen. ich bin sehr fleissig emsig.
In German - Please write a paragraph of 5 sentences describing any major event (musical, sports, theatrical etc.) you attended. ich wurde gern eine kriket spieler werden. mein leibling spieker ist sachin tendulkar.
kriket ist eine bekanntes sport. in jede 4 jahren organiesern icci eine grosste tournament. in india jede zweite mann spilt gerne diesem sport und auch sehr gut verdienen.

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