Subject: Fwd: QA Summary: August 29, 2017
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 29 Aug 2017 09:19:12 +0000

You make me proud people :)

Sent from my iPhone

Begin forwarded message:

From: Levs Padilla <[email-masked]<mailto:[email-masked]>>
Date: 29 August 2017 at 14:36:58 GMT+5:30
To: Jay Hameed <[email-masked]<mailto:[email-masked]>>, Ben Froumine <[email-masked]<mailto:[email-masked]>>
Cc: Jaycel Isip <[email-masked]<mailto:[email-masked]>>, roomer india <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: QA Summary: August 29, 2017

Hi All,

Please see the QA Summary for August 28 shift:

        QA - 08/28/2017

Total transaction       19      Percentage
Fraud process   0       0.00%
ADMIN TAG       0       0.00%
wrong status    0       0.00%
incorrect info  0       0.00%
process 0       0.00%
Comments        0       0.00%
Total transaction with mistakes 0       0.00%
SLA     10%

Total Protection/ Cancellation  5       Percentage
Comments        0       0.00%
process 0       0.00%
Wrong status    0       0.00%
Total Protection/ cancellation with mistakes    0       0.00%
SLA     5%%

Reservation     32      Percentage
Doesn't match confirmation email        0       0.00%
Process 1       3.13%
Wrong Status    0       0.00%
Incorrect MP    0       0.00%
Total reservation with mistakes 1       3.13%
SLA     5%

Tickets 52

ID      0       0.00%
TAGS    0       0.00%
Process 0       0.00%
Merge   0       0.00%
reply time      0       0.00%
Grammar 0       0.00%
Content/ Roomer Etiquette       0       0.00%
Information     0       0.00%
Total Tickets With Errors       0       0.00%
SLA     10%

Transaction
Shift August 28
0
Protection
Shift August 28
0
Reservations
Shift August 28
44959223        EAN Partner Room Type not Selected      Process

Tickets
Shift August 28
0

Regards,

Levz