Subject: [CommPeak] Re: Not able to call
From: "Carmela Ann Corpuz (CommPeak)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 28 Aug 2017 08:36:52 +0000

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Your request (#43057) has been updated. Reply to this email or click the link below:
http://commpeak.zendesk.com/hc/requests/43057

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Carmela Ann Corpuz, Aug 28, 08:36 UTC

Hello Ashish,

We have tested your sample number via different tier 1 routes and the call was answered accordingly.
Hence, we did not suspect a routing issue here.

And based from sip trace, you are getting 487 which means the calls were terminated by the caller's side after 37 seconds (most recent call).

Let us know if you have further concerns.
Thank you.

Sincerely,
CARMELA C.
NOC ENGINEER

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Carmela Ann Corpuz, Aug 28, 08:25 UTC

Hi Ashish !

Thanks for contacting us! This is an email just to let you know I’ve got your ticket and currently reviewing it.
I’ll get you an answer back shortly.

Thanks!

Sincerely,
CARMELA C.
NOC ENGINEER

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Ashish Dabral, Aug 28, 08:23 UTC

Hello Team,

We are not able to call on +994 12 404 34 34.

Can you please assist?

Regards,
Ashish Dabral

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