Subject: Fwd: Incorrectly Handled Reservation - 44955166
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 21 Aug 2017 18:10:10 +0000

Hi Ashish,

Mansi was helping this guy with this reservation. If she guided him wrong, not sure how she is doing herself. Please make sure you check all her reservations before she takes an action on them. Thanks

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: 21 August 2017 at 22:53:27 GMT+5:30
To: deeksha <[email-masked]<mailto:[email-masked]>>
Cc: Kaushal Singh <[email-masked]<mailto:[email-masked]>>, Ankur Saxena <[email-masked]<mailto:[email-masked]>>, Harsh Srivastava <[email-masked]<mailto:[email-masked]>>
Subject: Incorrectly Handled Reservation - 44955166

Hi Ma'am,

This reservaiton was handled incorrectly by the new agent "Jwngsar".

1. Same day check in should have been approved and hidden.
2. Wrote email to confirm the number of rooms the seller would like to sell. Not required.
3. Stated on the email that the rooms is now live under #135206 however never approved it in the first place.
4. Also the comments for validation of the reservation was not there.

Please provide feedback accordingly. Thanks

Regards,
Pritish Nandi