Subject: Fwd: Philip Gross
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 18 Aug 2017 04:03:19 +0000

Hi guys,

Please DO NOT approve anymore reservations for this person unless you are 100 percent sure that they are fully non refundable.

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

From: Harsh Srivastava <[email-masked]<mailto:[email-masked]>>
Date: 18 August 2017 at 07:22:31 GMT+5:30
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: <[email-masked]<mailto:[email-masked]>>
Subject: Re: Philip Gross

Hi Ma'am,

The reservation ID: 44950070  is cancellable without penalty 1 day prior to check in. This was mentioned in the online reservation. I attaching a screenshot showing the same info.

Regards,
Harsh

________________________________
From: "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>
To: [email-masked]<mailto:[email-masked]>, "Harsh Srivastava" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 17, 2017 11:12:51 PM
Subject: Fwd: Philip Gross

Hi Harsh/ Melvyn,

You guys disapproved these 2 reservations saying that these are refundable. From what I see, there is no cancellation policy mentioned online. On what basis did we do that?

 Similarly the last two have been approved without checking with the hotel.

Sent from my iPhone

Begin forwarded message:

From: "Ratnesh  Kumar. Singh" <[email-masked]<mailto:[email-masked]>>
Date: 17 August 2017 at 22:03:16 GMT+5:30
To: <[email-masked]<mailto:[email-masked]>>, Kaushal Singh <[email-masked]<mailto:[email-masked]>>
Subject: Philip Gross

Hi Ma'am,
             Following are the reservations for Philip Gross we need to investigate

44950070 - Disapproved
44950070-Disapproved
44940456 - Sold
44950081-Sold

Thanks & regards,
Ratnesh