Subject: Re: Call Center - David Aell - Problem with a current reservation - Christchurch Airport - all terminals
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Wed, 12 Jul 2017 13:10:52 +0530 (IST)

Akihiko Yamamoto 

Regards, 
Ashish Dabral 

From: "saurabh" <[email-masked]> 
To: "Subir Chakma" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, July 12, 2017 1:01:14 PM 
Subject: Re: Call Center - David Aell - Problem with a current reservation - Christchurch Airport - all terminals 

who's english is this? 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: David Aell < [email-masked] > 
Sent: 12 July 2017 12:57:18 
To: Saurabh Dadu; [email-masked] 
Subject: Call Center - David Aell - Problem with a current reservation - Christchurch Airport - all terminals 

	
	
			TravelBPO - Customer's Request 
		
	What is the Purpose of this escalation 	Problem with a current reservation 
	Customer's Name 	David Aell 
	Whats the problem 	Accident or Dammage reporting 
	Please explain what happened to the car? 	At the intersection bus came past and hit the car. 
	Did the customer contact AA Roadside Assist already? (0800 734 543 /International +64 9 966 8800 ) 	No - Didn't contact AA Roadside Assist 
	Where is the customer right now - please give detailed address 	At our Christ Church after hour service parking lot. 
	E-mail 	[email-masked] 
	Phone Number 	(64) (0210) 8061551 

	Location for Pick-up 	Christchurch Airport - all terminals 
	Booking Number 	29761 
	Car Registration Number and Model 	KNF765 Hundai i30 
	Please give us the details here 	Customer called saying that he met with miner accident. He was at the intersection and bus passed by and hit the front left. No injuries and car was driveable. Hence he brought the car to our after hour service parking lot . 
Request: Kindly get in touch with the customer. 

Thank you!