Subject: Fw: Call Center - ARAVIN S/O MATHIYALAGAN - Call Back Request from Travel Agent -
From: Saurabh Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, padma <[email-masked]>
Date: Mon, 3 Jul 2017 12:20:42 +0000

Who did this?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203

________________________________
From: ARAVIN S/O MATHIYALAGAN <[email-masked]>
Sent: 03 July 2017 5:16 PM
To: Saurabh Dadu; [email-masked]
Subject: Call Center - ARAVIN S/O MATHIYALAGAN - Call Back Request from Travel Agent -

[https://www.jotform.com/uploads/lsmindia/form_files/travelbpo-logo-transparent-1.269.png]

                TravelBPO - Customer's Request

What is the Purpose of this escalation  Call Back Request from Travel Agent
Customer's Name ARAVIN S/O MATHIYALAGAN
E-mail  [email-masked]
Phone Number    (65 ) () 96961415
Please give us the details here Car Registration Number and Model: HTA 813 Toyota corolla
Rental agreement number is 27210
Booking Confirmation #U-39002
Rental Period:  15 May to 19 May
The customer's card was charged an extra $30 than the amount stated in the confirmation email. He has been trying to get in touch with someone to explain this and this is the third time he is trying to contact. Wants a call back immediately.