Subject: Aishwarya Anand Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Mon, 3 Jul 2017 15:02:47 +0530 (IST)

Aptitude : - 13 

Grammar: - 8 

Passage: - according to me in customer service job we have to interact with our clients and customers and help the with their queries and doubts.it also meant to attract by answering product and service questions and more about suggesting information about the services or goods.it also involves keeping a complete track of customer records.it includes resolving products or service problems according to the customer requirement.it includes maintainig large amount of inbound amd outbound calls as well as maintaing complete data of customers.it includes generating sales leads(in case of sales profile). and meeting team or personal targets and handling quotas and going an extra mile t o engage customers and keeping a record of customer feedback.a person who is taking calls should be calm and patient to understand customer needs and requirements. 

Regards, 
Ashish Dabral