Subject: Re: Call Center - Peter Aire - Change an Existing reservation - Auckland Airport - Domestic Terminal
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Jyotika <[email-masked]>, Subir Chakma <[email-masked]>
Date: Wed, 28 Jun 2017 15:24:33 +0530 (IST)

Hi Sir, 

This is not the Peter Aire email address. Padma had a page opened from another customer which she duplicated to take down this customer's details. That's how this jot form had the wrong email. 

Regards, 
Ashish Dabral 

From: "saurabh" <[email-masked]> 
To: "Jyotika" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Subir Chakma" <[email-masked]> 
Sent: Wednesday, June 28, 2017 3:03:10 PM 
Subject: Fw: Call Center - Peter Aire - Change an Existing reservation - Auckland Airport - Domestic Terminal 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Snap Rentals < [email-masked] > 
Sent: 28 June 2017 3:01 PM 
To: Saurabh Dadu 
Subject: Fwd: Call Center - Peter Aire - Change an Existing reservation - Auckland Airport - Domestic Terminal 
Hi 

Can you please advise customer's email address. Looks like this request has been mixed up with another customer's booking 

This should be for Peter Airey but the email address is for a customer called Brian Peace (Kate Williams) 

Cheers 
Noeline 

	
	Reservations Team 
	Snap Rentals Limited 

		+64 9 275 2438 
		0800 288 699 

		[email-masked] 

		www.snaprentals.co.nz 

	
		40 Rennie Drive , Airport Oaks , Auckland 2022 , New Zealand 
	
		578 Wairakei Road , Harewood , Christchurch 8053 , New Zealand 	

---------- Forwarded message ---------- 
From: Peter Aire < [email-masked] > 
Date: Wed, Jun 28 , 2017 at 8:37 PM 
Subject: Call Center - Peter Aire - Change an Existing reservation - Auckland Airport - Domestic Terminal 
To: [email-masked] , [email-masked] 

	
	
			TravelBPO - Customer's Request 
		
	What is the Purpose of this escalation 	Change an Existing reservation 
	Customer's Name 	Peter Aire 
	Current Status 	Rental has not started - Making Changes before rental 
	E-mail 	[email-masked] 

	Phone Number 	(61) (4) 01819296 

	Location for Pick-up 	Auckland Airport - Domestic Terminal 
	Booking Number 	40080 
	New Pick-up Date 	30-06-2017 1 :00 AM 
	New Drop off date 	30-06-2017 1 :00 AM 
	Please give us the details here 	Wants to add Baby seats for two and half years old and 5 and a half years old.