Subject: Vibha Wasan Test
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Fri, 16 Jun 2017 15:43:17 +0530 (IST)

Aptitude : - 15 

Grammar: - 8 

Passage: - Dear Customer Service Team, 

I recently called up Airtel customer Care regarding the Excess Internet Charges applied on my Bill. Customer Service Representative Isha has listened to all my issue very patiently and explain the whole bill to me in detail. She researched very extensively and waived off the extra charges which were applied incorrectly in bill. She was very helpful and also offered the Extra 50 Calling minutes for the inconvenience. I really appreciate the Airtel who are working so hard to makes their customer satisfied and would recommend all my known people to use the Airtel service in future.